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MyAutoConnect HAS BEEN DESIGNED TO DELIVER THE PEACE OF
MIND PROMISE TO YOUR CUSTOMER BASE

Microbase are using the latest technology to deliver good old
fashioned service. The MyAutoConnect application when linked
to national roadside assistance truly creates a 24 hour / 7 day a
week friend on the road

The Servicing Experience

  • Your customer can send you a booking request that you can accept, decline or alter with confirmation being sent back to the customer.
  • You can set MyAutoConnect to notify the customer when the job card is created.
  • Communicate directly during the servicing process, send photos & text.
  • Generate quotations, once authorised by the customer convert them into open jobs.
  • Notify your customer that the vehicle is due to be collected as you close the job.
  • Issue National Roadside Assistance, MyAutoConnect will display details including an option to call the toll free 1800 number for service.

The Marketing Experience

  • Automate service reminders communications to your MyAutoConnect customer base. These can be scheduled services due, registration checks and even notices that roadside assistance has expired.
  • Promotions, create promotions and instantly send to your MyAutoConnect customer base, includes a booking feature prompting an instant response from the customer.
  • When a customer has national roadside assistance and uses the application to call for help you are instantly notified by a pop up message in Automation with the customer’s name and phone number. You can call the Customer immediately and ensure the vehicle is returned to you for repair. Now that is Service !!